Sell more with your Messenger channel
With Tidio, you can offer superb customer service and accelerate sales on Messenger
No credit card required
Get a demo
They are talking about us!
Accelerate your sales with automated conversion paths
Connect to Messenger prospects on autopilot
Use automated Messenger Flows to boost your sales without coding
- Send product suggestions directly within the Messenger conversation
- Collect information like emails or phone numbers with automated conversation Flows.
- Learn your customers’ behavior and offer personalized deals in the future
Elevate customer service on Messenger
Automate customer conversations
Automate your Messenger chats with pre-designed conversation Flows
- Answer questions about shipping policy and order status
- Suggest alternative options when a product or a service is out of stock
- Easily collect customer’s feedback through carousel surveys
Improve team collaboration
Connect Messenger to Tidio multichannel tool
Easily manage Messenger and other communication channels’ conversations in one panel
- Connect your account to Tidio multichannel and switch between Messenger, Instagram, WhatsApp, email, and live chat messages
- Transfer chats to your teammates in a convenient interface
- Answer messages from desktop, mobile, and tablet multichannel apps
You may not be on Messenger yet, but your customers surely are
Meet your customers on Facebook Messenger where they are
1.3 billion
Facebook Messenger has 1.3 billion users
40M
There are over 40 million active businesses on Messenger
20 billion
Monthly, 20 billion messages are exchanged between people and businesses on Facebook Messenger.
110k+ of our customers use Messenger integration. Here’s why they trust Tidio:
Finn R
Consultant
Tidio modern chat and in real time to communicate on our website
Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.
Alexandra L
Business Administration
Perfect chat for conversions
The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.
Donna T
Co-Founder
So excited about Tidio!
I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!
Satish P
Founder
One of the best automation development platforms
Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good automation flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the Flows.
Baylen M
Marketing Consultant
Exceptional Value with Great Scalability
For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.
Davis E
Sales Executive
The Greatest tool for your website to have good customer support!
Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service
Guilherme F
Owner
The best looking and featureful chat platform we've ever tried
The design customization is excellent even in the free plan. The Flows work like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.
Bobby H
Consultant
Use Tidio and you will love him!
WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.
Farzan A
Web Designer
Excellent service and product
The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.
Cody C
Consultant
Tidio is the best live chat for your web
We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.
Shervin K
CEO
An all in one chat bot automation tool
The fact that I can have all the features of other automation platforms + online live chat in multiple languages + email marketing service with ready built templates and above all, a perfect support team that are always online for you to help.
Nathan C. W
Managing Director
Excellent product. Excellent support.
Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.
Fred M
Consultant
Tidio the best program that exists to chat live
We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.
Matthew R
Consultant
Tidio the best modern chat today
Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.
Melissa J
Consultant Telecommunications
Use an excellent modern chat with Tidio
We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.
Finn R
Consultant
Tidio modern chat and in real time to communicate on our website
Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.
Alexandra L
Business Administration
Perfect chat for conversions
The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.
Donna T
Co-Founder
So excited about Tidio!
I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!
Satish P
Founder
One of the best automation development platforms
Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good automation flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the Flows.
Baylen M
Marketing Consultant
Exceptional Value with Great Scalability
For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.
Davis E
Sales Executive
The Greatest tool for your website to have good customer support!
Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service
Guilherme F
Owner
The best looking and featureful chat platform we've ever tried
The design customization is excellent even in the free plan. The Flows work like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.
Bobby H
Consultant
Use Tidio and you will love him!
WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.
Farzan A
Web Designer
Excellent service and product
The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.
Cody C
Consultant
Tidio is the best live chat for your web
We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.
Shervin K
CEO
An all in one chat bot automation tool
The fact that I can have all the features of other automation platforms + online live chat in multiple languages + email marketing service with ready built templates and above all, a perfect support team that are always online for you to help.
Nathan C. W
Managing Director
Excellent product. Excellent support.
Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.
Fred M
Consultant
Tidio the best program that exists to chat live
We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.
Matthew R
Consultant
Tidio the best modern chat today
Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.
Melissa J
Consultant Telecommunications
Use an excellent modern chat with Tidio
We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.
Connect Messenger to Tidio in less than 5 minutes
Integrating Messenger with Tidio consists of 5 simple steps, and it’s 100% codeless
FAQ
Facebook Messenger integration: Frequently asked questions
Is Tidio’s Messenger integration free?
Yes, our Facebook Messenger integration is available on a free plan, like all our 3rd party integrations. You can seamlessly connect Tidio to all tools in your digital stack!
Why do I need Facebook Messenger integration?
Our integration allows you to link your Facebook profile to the Tidio account, so you can manage all messages with your customers in one panel. On top of that, you can build bots that will help your customer support save time, automate conversations, and qualify leads on autopilot.
What is a Messenger Flow?
A Messenger Flow is software that can answer questions and perform simple tasks via Instagram messages. For example, you can use a conversation Flow to answer repetitive questions like checking customers’ orders or shipping status, or you can use a conversion Flow to recommend products or offer discounts.
What can a Facebook Messenger Flow do for me?
Tidio’s Messenger Flows can react to specific keywords, so you can use them for whatever action needed: from answering common questions to showing customers a carousel of choices once a product is out of stock.
Connect Your Facebook Messenger to Tidio
No credit card required