Discover the Next Chapter of Customer Service
- 2024 Spring Edition
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  • ticket escalation cover imageEmail Marketing

    Ticket Escalation Process: Steps, Management Tips & Templates

    Discover how to improve your ticket escalation process with tips and best practices. Step up your game in customer escalation management and boost your client satisfaction.

  • ai help desk cover imageEmail Marketing

    10 Top AI Help Desk Software for Stellar Customer Service

    Learn all you need to know about the best AI help desk. Discover detailed reviews of the software and choose the best one for your business.

  • enterprise help desk cover imageEmail Marketing

    10 Best Enterprise Help Desk Software (2024 Reviews)

    Check out some of the best enterprise software suited for large corporations. Learn about the benefits and drawbacks of using help desk tools for your organization.

  • lyro 2.0 cover imageBusiness Growth

    New Milestone Release — Our Latest Enhancements to Lyro AI Chatbot

    Discover the latest enhancements to Lyro, Tidio’s AI chatbot. Learn how you can use this new technology to achieve your goals and grow your business.

  • ticketing system features cover imageEmail Marketing

    9 Essential Help Desk Ticketing System Features

    Check out the most important ticketing system features. Find out how to make the most of these help desk features using Tidio.

  • zoho desk alternatives cover imageChatbots

    Top 11 Zoho Desk Alternatives and Competitors in 2024

    Explore the best alternatives for Zoho Desk for your business. Compare the reviews of Zoho alternatives and choose an option that fits your service needs.

  • helpdesk template cover imageCustomer Service

    15 Help Desk Templates to Copy-Paste for Quick Replies

    Discover the best help desk templates and streamline your support processes. Explore help desk template benefits and learn how to add them using Tidio.

  • hubspot alternatives cover imageChatbots

    10 Best HubSpot Alternatives and Competitors in 2024

    Automate your marketing and sales by using free HubSpot alternatives. Check out detailed reviews of HubSpot competitors with pros, cons, and pricing compared.

  • ai customer support software cover imageCustomer Service

    AI Customer Support Software: 10 Best Solutions (2024)

    Learn about AI customer service software and choose the best one for your business. Discover the benefits of AI client support solutions and how to solve common challenges.

  • hiver alternatives cover imageChatbots

    Best 10 Hiver Alternatives for Team Collaboration (2024)

    Learn more about the best Hiver alternatives for your business to scale. Find out help desk options for large support teams and explore their pros, cons, and pricing.

  • Case Studies

    eye-oo Boosts Revenue by €177K After Installing Tidio

    Check out the results Eye-oo achieved using Tidio. Discover how this eyewear multi-brand platform increased sales and conversions while slashing response times.

  • help desk checklist cover imageChatbots

    12-Step Help Desk Checklist for CX Excellence [Guide]

    Discover the most practical help desk checklist available on the web. Learn its advantages and download the free help desk checklist template.